Reference

Legal Terms That Cover Your Account

Your account, your wallet and your play sit under one written set of terms, and we keep it short enough to read in one sitting.

Account termsWallet and deposit rulesbKash, Nagad, Rocket paymentsLocal law decides access
kg66app Legal Terms That Cover Your Account
DATA AND ACCOUNT SAFETY

How We Handle Your Account Data

Account data sits behind a login you control. We keep the details you give at sign-up, your transaction records with bKash, Nagad and Rocket, and the device data the session needs, and we use them to run the account rather than to fill a mailing list. Cookies keep your session open and remember your language, and you can clear them in your browser and sign in again. Records are held only as long as the terms and the law that applies to you require.

What we store

Your registration details, wallet transaction records and the technical log from each sign-in. We hold these to run your account, check a payment dispute and meet the record-keeping the law asks of us.

Cookies we set

Session cookies keep you signed in, and a preference cookie remembers your language and region so pages load in the right form. Clear them from your browser settings and the next sign-in asks again.

Sign-in security

A password and a one-time code to your registered number both gate entry. We never ask for that code by message, and no one from our desk will request your wallet PIN.

Retention and changes

Transaction records stay while your account is open and for the period the law requires after it closes. Want a correction? Write from your registered contact and we will update what we can verify.

REACHING OUR DESK

Where to Send a Policy Question

Questions about a clause, a closed account or a payment record go to our support desk, and you can raise them from the same panel you use for a deposit issue. Write from the email or number registered on your account so we can match the request without asking you to repeat your details. Keep the wallet confirmation from bKash, Nagad or Rocket handy, since a reference number moves a policy question along faster than a description of it.

Team online

Account and policy help

Message our desk from the contact panel inside your account and we will look at the term or restriction you are asking about. Quote your registered number so the request lands on the right file.

Payment and wallet records

Send the bKash, Nagad or Rocket reference for the transfer in question. We check it against your transaction history and reply with what the record shows on our side.

Written term requests

If you want a clause explained in plain words, put the question in writing and we will answer against the version of the terms that was live on your account at the time.

Questions You Ask About Our Terms

Rights and access questions come up most, so we answer them here in the same words we use at the desk. If your question is about one specific clause, quote the heading when you write to us and we will point to the section that decides it. Nothing on this page overrides the law where you live, and that law decides whether an account, a payment rail or a game category is open to you.

Anyone who meets the age rule that applies where they live and can complete sign-up with a mobile number. Availability depends on local law and eligible regions, and we may not serve every area.

The payment clause covers deposits and withdrawals through bKash, Nagad, Rocket and bank transfer. It sets out that the wallet must be in your own name and that we check the reference before crediting.

Yes, where the terms or local law require it. A failed verification, a second account or a payment from someone else's wallet can lead to a restriction, and we write to you first.

Yes. Message our desk from your registered contact and we close the account once any open payment is settled. You can also ask for a copy of the records we hold on you.

We publish the new wording on this page and tell you through your registered contact before it takes effect. Using your account after that date means you accept the updated clause.

Send the wallet reference from bKash, Nagad or Rocket to our desk and we compare it with your account history. A question usually settles once the reference is matched to the transaction.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.