Reference

Terms Conditions, Written Plainly

These terms set out what you agree to when you open an account with us, from your bKash, Nagad or Rocket deposit through to how a withdrawal is checked.

Account rules in plain EnglishbKash, Nagad, Rocket coveredWithdrawal checks explainedSupport contact inside
kg66app Terms Conditions, Written Plainly
ASKING US DIRECTLY

Where to Send a Terms Question

If a clause does not read clearly, ask us before you act on it rather than guessing. Write from the email or phone number registered on your account so we can locate you without asking for your password, and tell us which section of the terms you are querying. Screenshots of the screen you were on help more than a long description.

Account Email Send terms questions from your registered address so we can match you to the right account record and reply to the same inbox.
In-App Help Open the help panel inside your signed-in session and choose the terms category; your account details attach automatically, so no long explanation is needed.
Wallet Note For anything about a bKash, Nagad or Rocket deposit, include the wallet number, the amount and the time, so the transaction can be traced.
HOW WE HANDLE IT

Account Data, Cookies and Keeping You Signed In

These terms sit alongside how we actually run your account, and the two should match. We keep the details you give at registration so your wallet deposits can be matched and your withdrawals verified, and we hold transaction records for as long as local record-keeping rules require. Our cookies keep your session open on mobile so you are not re-entering an OTP every few minutes.

Data We Hold

Your registration details, wallet numbers used for deposits, and transaction history are stored so payments can be traced and disputes resolved when you raise them.

Cookies and Session

Cookies keep you signed in on mobile between visits; clearing your browser storage signs you out and you will need a fresh OTP to return.

Account Security

Never share your password or the one-time code with anyone who contacts you first, including anyone claiming to be from support asking to verify your wallet.

Changing Your Record

To correct a name, number or wallet detail, contact us with the change and supporting proof; some fields are fixed once a withdrawal has been processed.

Terms & Conditions Questions We Get

The same handful of questions comes up at the cashier desk, so we have answered them here in the order they usually arrive. If your situation is not covered, contact support with your account email and we will read the clause with you.

Yes. Registering and using the lobby means you accept the terms shown here on that date, including the account and wallet rules that apply to bKash, Nagad and Rocket deposits.

No. One account per person is the rule. Duplicate accounts may be limited or closed, and balances on a second account are reviewed under the same terms you agreed to at registration.

Because a withdrawal is paid back to a wallet in your own name. A mismatch on bKash, Nagad or Rocket is the usual reason a payout gets held while we verify who is asking for it.

We publish the current version on this page with its effective date. Where a change affects your balance or wallet handling, we flag it before it takes effect so you can decide whether to continue.

You can ask us to close it at any time through support. We stop using your details for the account, though transaction records are kept for as long as local rules require them.

It can. Where a term conflicts with a requirement of your local law or an eligible region restriction, that requirement takes priority and access may be limited accordingly.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.