Reference

How kg66app Handles Your Account Privacy

Our policy stays short and readable: it sets out what we record when you fund your account with bKash, Nagad or Rocket, and what stays off our systems entirely.

No wallet PINs storedOne-time code on new devicesCookie control in your browserWritten replies to data requests

See the Lobby Read FAQ

CARE AND RETENTION

Device Checks And How Long Records Stay

Our handling of account data is deliberately narrow. We keep what a cashier desk would need to match a payment: the wallet reference, the amount and the login it came from. Device checks run when a handset is new, so an unfamiliar sign-in asks for a one-time code before anything opens. Cookies stay split between the session that keeps you signed in and the measurement tags that flag slow pages. Retention follows the same logic — records stay while your login is open and for the period local law asks us to keep them, then they come out of active systems.

What We Collect

We hold your mobile number, login time, device type and wallet transfer references. We do not store wallet PINs, and card or bank details never sit inside the game lobby itself.

Cookies We Set

Session cookies keep you signed in; a small set of measurement cookies show which pages stall on slow networks. Clear them in your browser and the lobby still loads, just with a fresh login.

Login And Device Checks

A sign-in from a handset we have not seen before triggers a one-time code to your registered number. Confirm that code and the device is remembered; ignore it and nothing opens.

How Long Records Stay

Wallet references and account records stay while your login is open, and for the period local law or our payment partners ask us to keep them. After that they are removed from active systems.

Wallet Records, Cookies And What We Keep

kg66app Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your privacy policy sits at the cashier desk, not in a legal drawer. When you fund an account with bKash, Nagad or Rocket, we see the wallet number, the amount and the reference code your transfer carries. We do not see your wallet PIN and we

1
never ask for it in chat, by phone or by email. Anyone who requests that PIN is not us. Account records follow the same rule. We keep your mobile number, your login and the device you signed in from, because that is what lets us flag
2
a sign-in from a new handset before it turns into a problem. Cookies on the site do two jobs: they hold your session so you are not logged out on every page, and they tell us which lobby pages load slowly on mobile data. Where you
3
live changes some of this. Access to the lobby, and the data we are able to hold, depends on your local law and eligible regions, so the policy you read can differ from what a friend in another country sees. If a rule in your area
4
asks us to keep records for a set period, or to delete them sooner, that rule wins over anything written here. You can ask what we hold, ask for a correction, or ask us to close the account. We answer from the support desk and confirm
5
in writing. Nothing about that changes when you add a second wallet or switch networks.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

REACH THE DESK

Reaching The Privacy Desk From Your Phone

Privacy questions should not vanish into a contact form. Ours land with the same team that handles wallet verification, so when you write in about a login record or a device you do not recognise, the person reading it can already see the account. Keep the request short: the number on the login, what you want changed, and the wallet name — bKash, Nagad, Rocket or Upay. We answer in writing from the address on file. If access depends on your local law and eligible regions, we say that in the reply instead of pointing you back to a page.

Account Privacy Desk Write to our desk from the mobile number linked to your account so we can match the request without extra checks. Tell us what you want changed and we reply in writing.

Chat Inside Your Wallet Chat opens inside your account wallet page, so we already know which login is asking. Use it for cookie questions, device access or a wallet number you no longer recognise.

Request A Data Copy Ask for a copy of what we hold on your login and we build it from your account records. Send one clear request and we confirm receipt the same way.

Privacy Questions You Send Us Most Often

Most privacy mail we get asks the same handful of things, so the answers sit together here. If yours is not below, the desk is still the right place to send it. One habit worth keeping: never paste a wallet PIN into any form, chat box or message thread, including ours. We do not need it to look up your account, and nobody who legitimately handles your records will ask for it. Region rules are covered in the last answer.

It covers the data behind your login: mobile number, device details, wallet transfer references and site cookies. It also explains how to ask for a copy or a correction.

No. We only see the reference code a wallet transfer carries. Your PIN stays in the bKash, Nagad or Rocket app on your phone, and no member of our team will ever ask for it.

Yes. Send the request from your registered number and we close the login first. Records tied to wallet transfers may stay for the period local law requires, and we tell you which ones.

Session cookies keep you signed in between pages. Measurement cookies tell us where mobile pages stall, which is how we fix slow lobby screens on weaker connections.

Use the chat on your account wallet page, or email the privacy desk from your registered number. Both routes land with the same team, and we reply in writing.

It can. Access and the records we are able to hold depend on your local law and eligible regions, so a friend in another country may see different terms on the same pages.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoKg66App Glossary

How kg66app Handles Your Account Privacy

Device Checks And How Long Records Stay

What We Collect

Cookies We Set

Login And Device Checks

How Long Records Stay

Reaching The Privacy Desk From Your Phone

Privacy Questions You Send Us Most Often

01 What does the privacy policy actually cover?

02 Do you store my bKash or Nagad PIN?

03 Can I request deletion of my account data?

04 How do cookies affect how the lobby loads?

05 Where do I send a privacy question?

06 Does my region change which policy applies?

Privacy Policy

Related pages

Related pages